Deliver simple solutions to complex problems as a Systems Engineer - AV at GDIT. Here, you'll tailor cutting-edge solutions to the unique requirements of our clients. With a career in application development, you'll make the end user's experience your priority and we'll make your career growth ours.
At GDIT, people are our differentiator. As a Systems Engineer - AV you will help ensure today is safe and tomorrow is smarter. Our work depends on TS/SCI cleared Systems Engineer-AV joining our team to support our intelligence customer in St. Louis, MO.
HOW A SYSTEMS ENGINEER - AV WILL MAKE AN IMPACT
You will be responsible for the use and operation, movement, and storage of all AV equipment, and providing customer support in the use and troubleshooting of all audio-visual equipment.
Tasks and responsibilities in this role include, but are not limited to the following:
Daily conference room checks: verify all equipment is online, functioning and charged
Daily meeting support: hands on technical support resource for customers for all conference room meeting needs, including video, audio, webex, room computer connectivity, and lap connectivity
Support customer during meetings, including video teleconferencing, video display of laptops and/or room computer presentations, WebEx setup
Log all transactions with customers in ServiceNow
Troubleshoot and resolve AV issues
WHAT YOU'LL NEED TO SUCCEED:
Qualifications:
BS and 5+ years of experience and/or equivalent combination of years of experience/education
Experience supporting telephony, video, network and/or other collaboration devices
Experience providing customer service and end user support
Hands on experience troubleshooting and resolving A/V issues
Strong written and verbal communication skills
Desired Skills:
Minimum of four years' experience with AV technologies
Additional experience with Cisco Telepresence endpoints, WebEx, Cisco CMS and Cisco Jabber
Location: Customer Site
US Citizenship Required
GDIT IS YOUR PLACE:
401K with company match
Comprehensive health and wellness packages
Internal mobility team dedicated to helping you own your career
Professional growth opportunities including paid education and certifications
Cutting-edge technology you can learn from
Rest and recharge with paid vacation and holidays
Work Requirements
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Years of Experience
5 + years of related experience
* may vary based on technical training, certification(s),
or degree
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Certification
Travel Required
None
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Citizenship
U.S. Citizenship Required
Salary and Benefit Information
The likely salary range for this position is $97,258 - $131,584. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
View information about benefits and our total rewards program.
About Our Work
We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.
GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.
