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Description: Our Client, a Leading Bank are looking for a desktop support analyst to work in their Dublin based office to assist trade floor support, the support of C-suite stakeholders and Back Office staff. Responsibilities: Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge. First, second and some third line support, call logging in Service Now, identifying problems and recommending solutions. Conduct and align support duties in line with ITIL best practice and to customer satisfaction. Liaising with all... more ->