Please answer the following questions in order to process your application.
Select your working status in the UK *
File Attachments:
(2MB file maximum. doc, docx, pdf, rtf or txt files only)
* denotes required field
Additional Information:
Availability/Notice
Salary Expectation GBP
Approximately how far are you willing to travel to work (in miles) ?
Key Privacy Information
When you apply for a job, ComputerWork will collect the information you provide in the application and disclose it to the advertiser of the job.
If the advertiser wishes to contact you they have agreed to use your information following data protection law.
ComputerWork will keep a copy of the application for 90 days.
More information about our Privacy Policy.
Job Details
Application Support Engineer - 2nd Line (Permanent)
Location: Glasgow Country: UK Rate: £42k - £46k per annum + Additional Benefits
Are you an experienced 2nd Line Application Support Engineer with a real passion for working within a team environment resolving issues, and working towards company SLAs whilst delivering high quality service at all times.
Client Details
A well respected Technology Business.
Description
- Provide 2nd line application support to users.
- Client on site report as and when required.
- Troubleshoot and rectify application issues.
- Maintain application performance.
- Collaborate with the technology team on application development and improvements.
- Participate in on-call rota as required.
- Adhere to company policies and procedures.
- Escalate issues where required to the Application Support Manager.
- Creating, updating and maintaining support documentation.
- Supporting the 1st Line Application Support Engineers as and when required with complex issues.
Profile
- Proven experience working within an Application Support role.
- Excellent communication and teamwork skills.
- Adaptable to fast paced and ever changing environments.
- Have the ability to work collaboratively within the Application Support team.
- A Full UK Driving Licence.
Job Offer
- Competitive Salary of up to £46,000 DOE.
- Excellent working environment with lots of on the job learning.
- Health Cash Plan.
- Career Development.
Please note - this role requires a Full UK Driving Licence for client site visits.
If this role sounds like it is of interest to you, and you have the relevant experience hit APPLY NOW as this will not be on the market for long!
Posted Date: 26 Apr 2024
Reference: JS-JN -042024-6408787
Employment Agency: Michael Page Technology
Contact: Natalie Wood